UK & Eire shipping charges:

FREE UK mainland next day shipping on most orders over £125

Guitars, Basses & amps under £125 and Secondhand are £8.95

Small items, effects pedals and pickups under £125 cost £4 to post.

Shipping to Northern Ireland, Eire and UK off shore islands £29

International shipping charges:

Carriage for all guitars & amps up to 20kg to France, Belgium, Germany, Netherlands, Luxembourg £22

Carriage for all guitars & amps up to 20kg to Austria & Denmark £28

Carriage for all guitars & amps up to 20kg to Spain, Italy, Czech Republic, Slovakia £33

Carriage for all guitars & amps up to 20kg to Estonia, Finland, Hungary, Poland, Portuagl, Sweden, Slovenia £38

Carriage for all guitars & amps up to 20kg to Romania, Lithuania, Latvia £50

Carriage for all guitars & amps up to 20kg to Tunisia £120

Carriage for all guitars & amps up to 20kg to Switzerland £60

Carriage for all guitars & amps up to 20kg to Croatia & Norway £85

Carriage for all guitars & amps up to 20kg to Bulgaria £95

Carriage for all guitars & amps up to 20kg to Turkey £109

Carriage for all guitars & amps up to 20kg to Greece is either Air service which takes 3-4 days and costs £89 plus insurance (1% of guitar value), or Road service which takes around 10 days and costs £50

Carriage to USA for all guitars is £89 plus insurance (1% of guitar value)

Please call or email for delivery charges on items over 20kg

Service:

All guitars are set up before despatch. Please tell us when you order if you have any special requirements.

Mail Order Returns:

Products may be returned within 7 days of receipt provided they are returned in as new condition with all packaging intact. A returns number should be obtained beforehand. You are responsible for all carriage & insurance costs incurred. Special orders are not included in this returns policy and a restocking charge may apply.

Defective products will be collected and repaired / replaced free of charge within 28 days of delivery. After 28 days it is your responsibility to return the goods to us for repair under the manufacturers warranty.

Any shortages or damage must be reported to us within 24 hours or on the next working day from the delivery date.

VAT:

All prices on this website are inclusive of VAT